People who record a COVID-19 positive result on a Rapid Antigen Test are now required to upload the result.
Effective from 9.00am this morning (Wednesday, 12 January) people who test positive for COVID-19 when using a Rapid Antigen Test (RAT) are required to register the result through Service NSW or risk a $1k fine under a new Public Health Order.
Only positive results need to be registered. Registration is possible via the Service NSW website, or through the Service NSW smartphone app. Using the app, registration is possible from the ‘COVID-19 resources’ menu, then selecting ‘Register a positive test result’.
NSW Premier Dominic Perrottet said the new registration process was an important part of managing the pandemic.
“NSW residents can register their result with just a few clicks on the Service NSW website or by using the Service NSW app.
“Registering your RAT result enables NSW Health to provide you with advice on self-isolation and managing COVID-19 symptoms at home, to connect high risk people to clinical care services and to help inform the ongoing public health response,” said Premier Perrottet.
The link from the app currently sends people to the Service NSW website, requiring them to login using their Service NSW account via a web browser on their phone.
When the Northern Beaches Advocate sought clarification why it was not possible to record RAT results directly within the Service NSW app, multiple government sources indicated the feature was being worked on and should be available soon.
According to sources, the need to offer RAT result registration was immediate, and review processes for smartphone app stores could take 2-3 weeks to approve and update. The link to the Service NSW website from within the app is expected to be a short-term work around.
Customer Service and Digital Government Minister Victor Dominello said privacy would be at the forefront of online RAT registration.
“This technology has been built with trust and security at its core. Service NSW will send the information directly to NSW Health, it isn’t shared with any third parties, and is then deleted from Service NSW records within days.
“There are more than seven million Service NSW account holders but we’re also committed to making this process inclusive for those without that access. Those who need assistance can contact Service NSW on 13 77 88,” said Minister Dominello.
People who record a positive RAT will not also have to conduct a PCR (Polymerase Chain Reaction) test to confirm they are positive for COVID-19 but Health Minister Brad Hazzard said the reporting of a positive RAT will now be required under a Public Health Order.
“Ensuring individuals are connected to the appropriate public health advice and keeping a watch on trends is the prime purpose,” said Minister Hazzard.
According to NSW Health, people who are under 65 years of age, have had two doses of COVID-19 vaccine, do not suffer from any chronic health conditions and are not pregnant, should be able to safely manage COVID-19 at home. Most people with COVID-19 will have a mild illness and will recover in a few days or so, with some people having no symptoms at all.
Those with health concerns are urged to call their GP for advice or call the NSW Health COVID-19 Care at Home Support Line on 1800 960 933 if pregnant, or if they have a chronic condition.